Reference

Your Rights and Our Rules at fanvest

Access to fanvest depends on state law — we operate only where local regulations permit, and these legal terms govern your account, your data, and how disputes are handled. Read them before you play so you know exactly where you stand.

State-eligible access onlyUS account jurisdictionPayPal, Venmo, Play+ coveredAccount data rightsContact path included
fanvest Your Rights and Our Rules at fanvest
REACH US DIRECTLY

Contact fanvest About Legal or Policy Questions

If you have a question about these terms, want to request your data, or need to dispute a transaction — whether it went through PayPal, Venmo, or your Play+ card — our support team handles policy inquiries separately from general account help. Use the channel that fits your situation.

Live Chat Start a chat session from your account dashboard. Legal and policy questions are flagged to a dedicated handler, not a general queue.
Email Support Send detailed policy or data-access requests by email. We respond with a documented reply you can reference in any follow-up.
Account Settings Path Go to Account Settings, then Privacy and Legal, to submit a data-deletion or data-export request directly without contacting support.
ACCOUNT SECURITY DETAIL

How We Handle Your Data and Account Security

We hold only the account and transaction data required to operate your wallet and comply with state-level requirements. Data linked to PayPal, Venmo, or Play+ deposits is stored in encrypted form and is never sold to third parties. You can request a full export or deletion through Account Settings at any time.

Data Retention

We keep transaction and identity records for the period state law requires, then delete or anonymize them. You can request your retention timeline via the privacy portal in Account Settings.

Cookie Policy

We use session cookies for login state and analytics cookies to improve the lobby. You can opt out of analytics cookies in browser settings; session cookies are required for the account to function.

Account Security

Every login triggers an OTP sent to your registered email or phone. If you suspect unauthorized access, lock your account instantly from the Security tab before contacting support.

Change Requests

To update the email, phone number, or payment method on file, verify your identity through the Account Settings ID check. Changes take effect after verification clears.

Legal Questions We Hear Most Often

These are the policy and rights questions we get asked regularly. If your question is not here, reach out via live chat or the Account Settings privacy portal.

Access depends on your state's law governing online casino and sportsbook activity. We check your location at login and restrict access automatically in states where it is not permitted.

Yes. Go to Account Settings, select Privacy and Legal, then choose Data Export. We compile and deliver your file within the window required by applicable state privacy law.

Submit a deletion request through the Privacy and Legal section of Account Settings. We retain only the records state law requires us to keep, then delete everything else.

No. Payment data from PayPal, Venmo, and Play+ is encrypted and held only for compliance purposes. It is never shared with advertisers or sold to data brokers.

Close your account before the updated terms take effect. Contact support to confirm the closure, and we will process any remaining balance through your linked payment method.

You are responsible for reporting any winnings to the IRS and your state tax authority. We do not withhold tax or file on your behalf. Consult a tax professional if you have questions about your specific situation.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.