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How fanvest Handles Your Personal Information

This Privacy Policy tells you exactly what data fanvest collects when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we keep that data secure.

Account data protectedPayPal, Venmo, Play+ transaction privacyYour rights, clearly statedContact path always openState-eligibility respected
fanvest How fanvest Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

Security is built into every layer of how fanvest stores and moves your data. SSL encryption covers all data in transit between your device and our servers. Payment data tied to PayPal, Venmo, and Play+ transactions is tokenized — we never store raw card numbers on our systems. Account sessions require re-authentication after a period of inactivity, and any password reset triggers an email confirmation to your registered address before access is restored.

SSL Encryption

All data moving between your browser or mobile app and our servers is encrypted via SSL. This covers login, account updates and payment flows through PayPal, Venmo and Play+.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our lobby is used. You can manage non-essential cookie preferences in your account settings at any time.

Data Retention Rules

Active account data is held while your account is open. Closed accounts retain only the records state law requires us to keep — the rest is deleted on a defined schedule.

Correction and Deletion Rights

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion where state law allows. Identity verification is required before any change is processed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this policy, want to request a copy of your data, or need to correct something on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the help form on our contact page. We respond to data requests as quickly as our review process allows — identity verification is required before we release or delete any account data.

Live Chat Start a chat session from inside your account dashboard. Privacy questions are routed to our data team, not a general queue.
Email Request Send a written data request to the email address shown in your account settings. Include your account ID so we can locate your record quickly.
Help Form Use the contact form on our support page for access, correction or deletion requests. We confirm receipt and verify your identity before acting.

Common Questions About Your Privacy at fanvest

These are the questions we hear most often about data, cookies and account privacy. If yours isn't here, our support team can answer it directly through live chat or email.

We collect your name, email, date of birth and payment details — including data tied to PayPal, Venmo or Play+. Identity documents may be requested during verification to meet state requirements.

No. We do not sell your data. We share payment details only with the processors handling your PayPal, Venmo or Play+ transactions, and only the minimum data those processors require.

Submit a request through live chat or the email address in your account settings. We verify your identity first, then provide a copy of your account data within the timeframe state law specifies.

Yes, where state law permits deletion. After verifying your identity, we delete data not required by law. Records we must retain under applicable state regulations stay on file until the retention period expires.

Session cookies keep your login active. Analytics cookies help us see which parts of the lobby get used most. You can turn off non-essential cookies in your account settings without affecting core account functions.

Once your account is closed, we delete data we're not legally required to hold. Records kept for compliance with state law are retained only for the period that law specifies, then removed.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.