Reference

Terms and Conditions That Govern Your fanvest Account

These Terms and Conditions form the binding agreement between you and fanvest the moment you open an account. Access to the platform is available where state law permits, so read these terms carefully before you start — they cover eligibility, how your wallet works…

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount-holder age verification requiredState law governs accessSubject to change with notice
fanvest Terms and Conditions That Govern Your fanvest Account
HOW WE OPERATE

How fanvest Handles Accounts Under These Terms

These Terms and Conditions are not static — we update them when state regulations shift or our platform policies change. When we do, we notify you by email to the address on your account before the changes take effect. You can review the current version of these terms at any time from the footer of this site. Account security is enforced through two-step login verification, and payment method changes require re-verification of your identity. We retain account data in line with applicable US data-retention law, and you can request a summary of the data we hold by contacting support directly.

Terms Update Notices

We email account holders before any material change to these terms takes effect. You always have the option to close your account if you do not agree with an update.

Account Security Practices

Two-step login verification is active on every account. Changes to your linked PayPal, Venmo, or Play+ payment method require a fresh identity check before they apply.

Data Retention and Access

We keep your account data in line with US law. Request a copy of the data we hold on your account by contacting support — we aim to respond within the timeframe the law requires.

Dispute and Correction Requests

If you believe account activity was processed incorrectly under these terms, submit a formal dispute via live chat or the help form. We document every case and follow a consistent review process.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these Terms and Conditions is unclear or you believe an account action was taken in error, our support team is the right first stop. You can reach us through live chat inside your account, by email, or through the help form on this site. Response times vary, but account-related queries tied to these terms — such as withdrawal holds or identity verification disputes — are flagged for priority handling. Players in Pittsburgh who contact us through live chat typically get a response faster than email, so use that channel for anything time-sensitive.

Team online

Live Chat

Open live chat from inside your account dashboard. Use this for urgent questions about account holds, payment verification, or terms disputes that need a fast response.

Email Support

Send a detailed message to our support address for non-urgent terms questions, written confirmation of policy points, or documentation requests related to your account.

Help Form

Submit a help form on this site to open a tracked support ticket. Useful when you need a reference number for any formal query tied to these Terms and Conditions.

Your Questions About These Terms Answered

These are the questions we hear most often about the fanvest Terms and Conditions. If yours is not here, live chat or the help form will get you a direct answer from our support team.

These terms apply to every account holder on fanvest. By opening an account, you agree to them in full. Access is limited to eligible US states where real-money gaming is permitted under local law.

We can update these terms, but we notify you by email before material changes take effect. You can close your account if you disagree with any update — we do not apply changes retroactively to closed accounts.

Funds linked to a suspended account are held pending review. If the suspension is lifted, your wallet balance is restored. If not, we follow applicable US law on returning funds to the verified payment method on file.

Yes. Identity verification is required before any withdrawal is processed. You will need a government-issued ID, and the name on that ID must match your PayPal, Venmo, or Play+ account exactly.

Contact our support team through live chat or the help form and request a data summary. We handle these requests in line with applicable US data law and confirm receipt with a ticket number.

Disputes are handled under applicable US law, determined by your state of residence and the eligible state framework under which your account operates. We do not arbitrate through informal channels outside that framework.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.